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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ToupTek products

The group "New Technologies" offers for review the products of the plant ToupTek: machine vision cameras, monocular zoom lenses, monocular microscopes, digital microscopes with autofocus, stands for zoom microscopes, HDMI cameras, HDMI cameras with autofocus, HDMI displays, SWIR cameras, cameras for microscopes, industrial cameras, adapters for microscope cameras, astronomical cameras, spectrometers, microscopes
  • Machine vision cameras ToupTek
    Machine vision cameras
    IUC, SWIR, etc.
  • Monocular zoom lenses ToupTek
    Monocular zoom lenses
    TZM0480, TZM0460, etc.
  • Monocular microscopes ToupTek
    Monocular microscopes
    ZM0756U , etc.
  • Digital microscopes with autofocus ToupTek
    Digital microscopes with autofocus
    AFDM et al.
  • Stands for zoom microscopes ToupTek
    Stands for zoom microscopes
    TPS, A, etc.
  • HDMI Cameras ToupTek
    HDMI Cameras
    XCAM4K et al.
  • HDMI cameras with autofocus ToupTek
    HDMI cameras with autofocus
    XFCAM et al.
  • HDMI Displays ToupTek
    HDMI Displays
    TPHD et al.
  • SWIR Cameras ToupTek
    SWIR Cameras
    SWIR et al.
  • Cameras for microscopes ToupTek
    Cameras for microscopes
    MTR3CCD et al.
  • Industrial cameras ToupTek
    Industrial cameras
    ICMOS et al.
  • Adapters for the microscope camera ToupTek
    Adapters for the microscope camera
    Zeiss TV, etc.
  • Astronomical cameras ToupTek
    Astronomical cameras
    ATR3CCD et al.
  • Spectrometers ToupTek
    Spectrometers
    MSPM et al.
  • Microscopes ToupTek
    Microscopes
    HCAM et al.

NEW TECHNOLOGIES GROUP

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